How do I migrate my emails to SMASH Mail?

You can migrate your emails to SMASH Mail directly from your Settings > Mail migration area. Several options are available depending on your current provider: Gmail, Office 365/Outlook, any IMAP-compatible service, or file import (.eml, archives). Migration can take from a few minutes to several hours depending on volume.

From Gmail or Outlook / Microsoft 365

1. Go to Mail migration.
2. Click "Connect to Gmail" or "Connect to Microsoft".
3. Sign in to your account and authorize access.
4. Start the migration.

Depending on the permissions granted, the migration retrieves your emails, folders, contacts, and calendars. You can keep using your mailbox normally throughout the process.

From another provider (IMAP)

You can migrate from any IMAP-compatible service (OVH, Gandi, Monaco Telecom, Namebay, iCloud, Yahoo…) using the "Connect via IMAP" option. Have your current email address and mailbox password ready, select your provider from the list (or "Custom configuration"), enter your credentials, then connect and start the migration. IMAP retrieves emails and folders, but generally not contacts or calendars.

File import

You can also import .eml files or archives exported from Thunderbird or Proton Mail using the "Select files" option - useful if you're switching from a service that doesn't support IMAP or restoring a backup.

Good to know

Signatures, sorting rules, and other settings are not migrated automatically: you'll need to recreate them in SMASH Mail. It's recommended to keep your old service active during migration and to migrate your emails before switching your domain, to avoid any interruption. Our support team can assist you via the contact form or at contact@smash.mc.