Question 1

Why choose the SMASH DNS offer?

Accepted Answer

With SMASH DNS, you get access to a rare opportunity: reserving a .MC domain name, a prestigious and highly restrictive extension, now made accessible through a fully online process. Where subscribing used to be complex, SMASH makes it smooth and fast. The benefits of SMASH DNS A unique chance - .MC is one of the most selective domains in the world. Having a .MC address clearly shows your roots and legitimacy in the Principality. Fully autonomous subscription - reserve your domain name directly online, any time of day or night. Simplified process - fill out our form, submit your supporting documents, and we take it from there. Secure online payment - confirm your reservation in a few clicks. Formalities handled for you - we manage all exchanges with the Monegasque authorities as your registrar. Flexible management - administer your domains freely or entrust their management to our experts.

Question 2

Why choose a domain name in Monaco?

Accepted Answer

Choosing a domain name in Monaco offers several concrete advantages for a business rooted in the Principality: better local visibility, more effective targeting, and a reliable regulatory framework. The benefits Local visibility - it strengthens your presence in the Principality and builds trust with Monegasque businesses and residents. Strategic targeting - ideal for reaching a local audience and improving your ranking on Monaco-related searches. Security and compliance - registration follows Monegasque regulations, guaranteeing a reliable framework. A Monegasque domain name is therefore an excellent choice for growing your business in the Principality.

Question 3

Who can register a .MC domain name?

Accepted Answer

Registering a .MC domain name is reserved for companies registered in Monaco, Monegasque associations, and holders of registered trademarks covering the Principality. Certain regulated professionals may also be eligible under specific conditions. Who is eligible Companies registered in Monaco. Monegasque associations. Holders of registered trademarks covering the Principality. Certain regulated professionals, under conditions. What about other extensions (.com, .tech, .net...)? SMASH DNS is currently focused on the .MC extension. If you have specific needs for other extensions, let us know: we'll be happy to look into offering them in the future.

Question 4

What is the difference between a registrar and a domain manager?

Accepted Answer

A domain name goes through two distinct steps: registration, which is obtaining the right to use the name (for example, mycompany.mc), and management, the set of technical settings that let you use it for a website, email addresses, or subdomains. The registrar This is the official body that lets you reserve your domain name with the registry (for example, the Monegasque authorities for .MC). Without a registrar, you cannot own a domain. The domain manager This is the interface that lets you configure and administer your domain: point your website, create custom email addresses, add subdomains, manage redirections. In short: the registrar gives you the right to hold the name, the manager lets you use it day to day.

Question 5

How do I choose and register my .MC domain name?

Accepted Answer

Your domain name must correspond exactly to your registered company name, a registered trading name, or a protected trademark. For example, "Durand SARL" can reserve durand.mc, but "Dupont Monaco" cannot reserve dupont.mc (rejected) - dupontmonaco.mc, however, is accepted. How registration works With SMASH DNS, we handle everything. As an official registrar, we manage all administrative and technical steps, guaranteeing a fast and secure process. To validate registration with Monaco's administrative services, you will be asked to provide supporting documents suited to your status (company extract, association bylaws, trademark certificate, etc.).

Question 6

What documents are required and how long does activation take?

Accepted Answer

The .MC extension is subject to specific rules. To validate your request, you must provide documents proving your identity and your legitimacy to use the domain name, submitted directly from your client area in PDF, JPG, or PNG format. Required documents An official document proving your legal existence or your connection to the domain name (company extract, association bylaws, trademark certificate, etc.). An official registration form, to be completed and signed. Without these documents, the domain name cannot be activated. Activation delay Once your order is validated and the documents are compliant, the request is forwarded to NIC Monaco. In practice, your domain name is generally active within a few business days (around 5 business days), and you are informed by email at every step until final activation. The more complete and compliant the documents are from the start, the faster the activation. If NIC refuses your domain If registration is refused by NIC, don't worry: you are fully refunded, or you can propose a new domain name at no extra cost.

Question 7

What management modes does SMASH DNS offer?

Accepted Answer

SMASH DNS offers three management modes, designed to fit your technical comfort level and your needs. The mode chosen at registration is not final: you can change it at any time, with our team helping you through a smooth transition without service interruption. The three modes Full support (recommended) - SMASH handles everything: filing the official request, liaising with Monegasque authorities, technical configuration of your domain. You have nothing to set up. Self-managed via DNS Manager - SMASH registers your domain as registrar, then gives you access to the DNS Manager interface to manage the settings yourself (DNS, redirections, connections to your services). Ideal if you're comfortable with technical management. External management - SMASH handles only the administrative registration of the domain; technical management (DNS) remains with another provider of your choice. With full support, you always keep the option to delegate certain actions or step in occasionally via the DNS Manager if needed.

Question 8

What is the DNS Manager and how do I use it?

Accepted Answer

The DNS Manager is the interface that lets you manage the technical settings of your domain name: it tells your domain where your services are located (website, email, redirections). In practice, it's the tool that links your domain name to the services you use. Who is it for? The DNS Manager is aimed at users comfortable with technical settings, IT teams, or external providers - but also anyone who wants to take the reins occasionally while still benefiting from SMASH's support. The interface is designed to stay clear, with simple labels and guided actions - you're never required to use it, as the SMASH team can manage the settings for you. What you can configure Connect a website to your domain name. Set up an email service. Add or edit redirections. Update the main DNS records (A, CNAME, MX, TXT...) as needed. Support included SMASH support is included in the offer at no extra cost: our team can handle up to 5 modifications or DNS entries per year for you. If a configuration error temporarily affects your website or email, our team checks your settings, fixes the configuration, and helps get the service running again.

Question 9

Can I give an external team access to the DNS Manager?

Accepted Answer

You can grant access to the DNS Manager only, without giving access to the marketplace, which is ideal for working with an external technical team (provider, agency, IT department, etc.). How to add a user to the DNS Manager From the "Manage users with access to the service" section, you have two options: Create a new user - click "Create a user", enter their information, then assign them access to the DNS Manager. Assign an existing user - click "Assign a user", select a user already in your organization, then grant them access to the DNS Manager. In both cases, the user only has the rights needed to work on the DNS configuration, with no access to the marketplace, billing, or subscriptions. You can revoke a user's access at any time if it's no longer needed.

Question 10

How long does a .MC domain last and how do I renew it?

Accepted Answer

A .MC domain name is registered for a period of one year. It must then be renewed every year to remain active. By default, we offer automatic renewal of your domain name, which you can disable in the domain name settings. Automatic renewal If automatic renewal is enabled, your domain is renewed at expiry without any action on your part. A reminder email is sent before renewal to let you know about the upcoming payment. You can enable or disable this option at any time from your client area; whatever you choose, you'll receive email notifications reminding you of the deadline so you can act in time. If you don't renew in time If your domain name is not renewed in time: it becomes inactive, associated services (website, email, redirections) may be interrupted, the domain name may be released back according to the registry's rules. Reminder emails are sent before expiration to warn you of the deadline and the risk of service suspension.

Question 11

Can I transfer my .MC domain name to another provider?

Accepted Answer

Yes, you can request the transfer of your .MC domain name to another provider, subject to NIC Monaco's rules in force. SMASH never opposes an outbound transfer, provided all amounts owed have been paid and the request meets the registry's conditions. Good to know SMASH charges no fee for an outbound transfer. A .MC domain name registration runs for a period of one year. If transferred before the end of that period, the remaining duration is not refunded.