Question 1

What is SMASH Drive and how do I access it?

Accepted Answer

SMASH Drive is SMASH's file storage space, hosted in Monaco. It is built into the SMASH app alongside mail, calendar and contacts: you upload your documents, organize them in folders, edit them online and share them with other SMASH Drive users. Opening Drive Sign in at mail.smash.mc. At the bottom of the sidebar, find the row of app icons. Click the SMASH Drive logo: its name, "Drive", appears when you hover over it. On a phone, open the side menu first to reveal that row. You can also go straight to mail.smash.mc/drive. To get back to your mail, the same row in Drive shows the SMASH Mail logo. If the Drive icon is missing Your organization's administrator grants Drive access to each user individually. Until you have been given access, the icon does not appear, and the Drive address simply takes you back to your mail. Ask your administrator to grant it: the steps are described in How to manage a user's roles and service access? A quick tour of the sidebar "My files" - your files and folders. This is where you upload and organize your documents. "Favorites" - everything you have starred, one click away. "Recent" - the 50 most recently modified files in your Drive. "Shared by me" - the files and folders you have shared with other people. "Shared with me" - what other people have shared with you; a badge shows how many there are and changes color when something is new. "Trash" - deleted items, which you can still restore. At the very bottom, a gauge shows how much space you are using: see How much space do I have and how do I keep track of it? Getting started How do I upload files or a whole folder? How do I share a file or a folder?

Question 2

How much space do I have and how do I keep track of it?

Accepted Answer

Every user gets 50 GB, shared between their email and their SMASH Drive files. A gauge at the bottom of the Drive sidebar shows how much space your files take up at any time. Reading the gauge The gauge shows the space your files take up out of these 50 GB, along with a percentage. It does not count your email: if your messages take up a lot of space, you have less room left than it shows. Its color changes as your Drive fills up: from 75%, it turns orange with the message "Storage nearly full"; from 90%, it turns red with the message "Storage almost full, free up some space". On a phone, you will find it at the bottom of the side menu, which you open with the ☰ button at the top left. What counts towards your space your email, attachments included; all your files, whichever folder they are in; files in the "Trash": a file you have moved to the trash still takes up space until it is permanently deleted. Files that other people share with you do not count: they stay in their owner's Drive. Conversely, files that collaborators upload into one of your shared folders count towards your space. Freeing up space Open the "Trash" from the sidebar. Remove the items you no longer need with "Delete permanently", or clear everything at once with "Empty trash". Be careful: this cannot be undone. To keep a large file without it filling up your Drive, download it to your computer first (see How do I download a file, a folder or several items?), then move it to the trash and delete it permanently. When you run out of space Before every upload, Drive checks that you have enough room left for all the files you are adding. If not, the upload is refused before it starts, a message tells you it would exceed your Drive quota, and nothing is uploaded. Free up some space, or upload your files in several smaller batches. Because this check only counts your files, an upload can also be refused while the gauge is not full, if your email takes up a large share of the 50 GB. In that case, free up some space in your mailbox or in Drive. For everything about the trash, see How does the trash work?

Question 3

How do I upload files or a whole folder?

Accepted Answer

Open the destination folder, then click "Upload files" or "Upload folder", or simply drag your files into Drive. Each file can be up to 1 GB. Using the buttons On a large screen, the "Upload files" and "Upload folder" buttons sit at the top of the list. On a narrower screen, or while the "Details" panel is open, they shrink to plain icons: hover over one to see its name. On a phone, tap the round + button at the bottom right, then "Upload files". Drag and drop Drag files, or an entire folder, from your computer into the Drive list. The message "Drop files here to upload" tells you it is safe to let go: the files land in the folder you have open. Uploading a whole folder Drive rebuilds the folder and all its subfolders exactly as they were. If a folder with the same name already exists in that location, the two are not merged: the new one gets a "-1" suffix. Some names may also be simplified: see Why did my file's name change? Following the upload A panel opens at the bottom right showing each file's progress: "Uploading 3/10" while the upload runs, and "Queued" for files waiting their turn. It closes by itself a few seconds after finishing if everything went well, and stays open if something failed. Do not close this panel or leave Drive before the upload is finished. The panel's close button, switching to Mail or Settings, or closing the browser tab all cancel any uploads in progress. Files that had already finished stay in Drive; the others need to be uploaded again. When the server is busy During a large upload, the panel may show "Paused, resuming in 10s": Drive waits, then carries on by itself. A brief server error is also retried automatically. If your connection drops during the upload, however, the file shows "Upload failed": upload it again once you are back online. If the wait drags on for too long, the remaining files show "Upload interrupted, try again in a moment": upload them again a little later. Limits 1 GB per file: a larger file is refused and its row turns red in the panel. Your storage space: an upload that would exceed the space you have left is refused before it starts. See How much space do I have and how do I keep track of it? Read-only shared folder: with the "Reader" role, the upload buttons do not appear. See Reader, Editor, Co-owner: what's the difference?

Question 4

Why did my file's name change?

Accepted Answer

Don't worry: only the name has changed, the content of your file is untouched. SMASH Drive automatically simplifies file and folder names so they can be opened and downloaded by everyone you share them with. The rules accents are removed: "é" becomes "e", "à" becomes "a", "ç" becomes "c"; spaces are replaced with an underscore "_"; parentheses, apostrophes and other special characters (& # ° € …) are removed; unaccented letters, digits, hyphens "-", dots and underscores "_" are kept, and so is the file extension (.pdf, .docx…). A few examples: "Q3 report (final).docx" becomes "Q3_report_final.docx"; "Café menu & prices.pdf" becomes "Cafe_menu_prices.pdf"; "Client's quote #12.xlsx" becomes "Clients_quote_12.xlsx". A name that is already simple, such as "final-report.pdf", stays as it is. When it happens when you upload a file or a folder, subfolders included; when you save an email attachment to Drive; when you create a folder or a document; when you rename a file or a folder. When you upload, Drive does not warn you: the item simply appears under its new name. When you rename an item or create a folder, a warning may appear under the name you typed: you can confirm anyway, and the name will be simplified using these rules. Why "-1" or "-2" at the end of the name? Two items in the same folder cannot share a name. Nothing is ever overwritten, though: when uploading, if the name already exists, Drive keeps both files and numbers the new one: "Q3_report_final-1.docx", then "-2", and so on; for a new document, the second "Document.docx" is called "Document-2.docx"; for a copy in the same folder, the name gets a "-copy" suffix; when renaming, if the name is already taken, Drive refuses with the message "Rename failed. This name may already be used in this folder.": pick another one. To rename, move or copy your files, see How do I create, rename, move or copy files and folders?

Question 5

How do I create, rename, move or copy files and folders?

Accepted Answer

Everything starts from an item's menu: right-click it, or click the three dots ⋮ at the end of its row. The same actions are in the Details panel that opens when you click a file. They only appear on items you are allowed to modify. Create a folder Click New folder at the top of the list (on a narrower screen it is an icon whose name shows when you hover over it; on a phone, use the round + button at the bottom right). Type a name and click Create. The folder is created inside the folder you have open. Rename Item menu › Rename, edit the name, then confirm. Keep the extension at the end of the name (.pdf, .docx…): Drive relies on it to show the preview and to open the editor. Move Item menu › Move. In the window, click the destination folder (double-click to go into a subfolder, use the arrow to go back up), then click Move here. On a computer you can also drag the item onto a folder in the list, or onto My files in the sidebar to bring it back to the top level. An item moved into a shared folder becomes available to the same people as that folder: its previous sharing is replaced by the folder's. Moving an item out of a shared folder, however, does not remove its sharing: see How do I remove access to a shared file?. Copy File menu › Copy, from the folder that contains the file. The copy appears in the same folder, with "-copy" added before the extension: "Quote_2025.pdf" becomes "Quote_2025-copy.pdf". Only files can be copied, not folders. Work on several items at once Tick the checkbox that appears when you hover over a row, or hold Ctrl (Cmd on a Mac) while clicking; Shift-click selects a whole range. On a phone: ⋮ › Select. A bar appears at the bottom with Download, Move, Copy, Share and Move to trash. Copy only copies the files in the selection. Naming rules a name can't be empty; it can't be longer than 255 characters; it can't contain a forward slash or a backslash; the names "." and ".." are reserved; two items in the same folder can't share a name: "Rename failed. This name may already be used in this folder." An orange warning also flags spaces, parentheses and other special characters. It doesn't stop you: Drive adapts the name automatically. See Why did my file's name change?

Question 6

How do I find a file?

Accepted Answer

Type part of its name in the "Search files..." box at the top of Drive. From two characters onwards, the search covers your whole Drive, subfolders included. It looks at file and folder names, not at what's inside the files. It does not cover folders that other people have shared with you. Names are stored without accents or spaces (see Why did my file's name change?), so search for a single word with no accents: "resume" rather than "résumé". Filter by type or date In My files and in any folder you open, the Filters button (the funnel next to the search box) shows two settings: Type: Images, Documents, Videos, Audio, Archives, Other. You can combine several; Drive then lists every matching file in the open folder and its subfolders. Date, based on the last change: All dates, Today, Last 7 days, This month, This year. Clear filters removes them all. Sort the list In list view on a computer, click the Name, Size or Modified column header; click it again to reverse the order. Folders always stay at the top, and your sort order is remembered on this device. Favorites and Recent Favorites: on a computer, click the star that appears when you hover over a row; on any device, choose Add to favorites from the ⋮ menu of a file or folder. Your favorites follow you across all your devices. Recent: the 50 files in your Drive that were changed most recently. They follow the sort order you have chosen (by name, by default): to see the newest first, sort by Modified, in list view on a computer. A file that someone else has shared with you is in Shared with me: see Where do I find the files shared with me? List or grid The List view and Grid view buttons, to the right of the search box, switch the layout. You can also set it in Settings › Appearance › Drive display, which is the only way to do it on a phone. The choice is remembered on that device.

Question 7

How do I download a file, a folder or several items?

Accepted Answer

A file downloads as it is; a folder or several items come bundled in a ZIP archive. Downloads are saved wherever your browser usually puts them. A single file Right-click the file (or click ⋮), then Download. The same button is in the Details panel that opens when you click the file. A folder In the folder's menu, choose Download as ZIP. You get an archive named after the folder, for example "Invoices.zip", keeping the folder structure of its files. A folder with no files in it doesn't produce an archive: you'll see "No files to download". Several items Select them: tick the checkbox that appears when you hover over a row, or hold Ctrl (Cmd on a Mac) while clicking. On a phone: ⋮ › Select. In the bar that appears at the bottom, click Download. The archive is named with today's date, for example "smash-drive-2026-10-14.zip". Selected folders are included with everything inside them. If your selection holds just one file, it downloads directly, without an archive. In the Shared with me list this bar doesn't appear: download the items one at a time, or open the shared folder, where multiple selection works as usual. While the archive is being prepared Your browser builds the archive itself. A Preparing archive box shows how many files are done and the percentage completed. Keep the page open until the download starts. Who can download? Anyone with access to a file or folder can download it, including people with the Reader role. See Reader, Editor, Co-owner: what's the difference?

Question 8

How does the trash work?

Accepted Answer

A deleted item goes to the Trash first, where you can restore it. It only leaves the Trash when you delete it permanently: nothing is erased automatically. Move to trash Right-click the item (or click ⋮), then Move to trash. For several items, select them and use the same button in the bar at the bottom. Trash is in the sidebar; the number next to it shows how many items it holds. Careful with shared items Moving a shared item to the trash removes access for everyone it was shared with. From the menu, the Details panel or the action bar, Drive reminds you before going ahead: "1 shared item(s): moving them to trash will also revoke your collaborators' access. Continue?" The Delete and Backspace keys, however, move the selected item to the trash without asking. If you restore the item later, its shares don't come back: you'll need to share it again. See How do I share a file or a folder? Restore In Trash, click the item, then Restore (the option is also in its menu). It gets its name back and returns to its original folder; if that folder no longer exists, it goes back to the top level of My files. The original folder is remembered by the device you deleted the item on: if you restore it from another device, it goes back to the top level. Delete permanently Delete permanently erases an item from the trash, after a confirmation that warns: "This cannot be undone." Empty trash, at the top of the Trash, erases everything in it, after confirmation. An item that has been deleted permanently can't be restored. The trash takes up space Items in the trash still count towards your storage space. To free up room, delete them permanently or empty the trash. See How much space do I have and how do I keep track of it?

Question 9

Which files can I preview?

Accepted Answer

Click a file once: the Details panel opens and shows a preview, without you having to download it. On a large screen it opens to the right of the list; on a smaller screen it takes up the full width. Files you can preview Images (JPG, PNG, GIF, WebP…): up to 100 MB. PDFs: the first page, up to 15 MB. Videos (MP4, WebM…): played in the panel, up to 100 MB. The video loads in full before it starts, so give a large file a few seconds. Text files (TXT, CSV, MD, JSON, XML, LOG): up to 2 MB. Above these sizes the panel shows "File is too large to preview": download the file to open it on your device (see How do I download a file, a folder or several items?). Other formats have no preview: the panel usually shows "Preview not available". Word, Excel and PowerPoint documents These have no preview in the panel: they open in the online editor, with a double-click or the Edit button (Open in editor if you can only view them). See How do I create and edit a Word, Excel or PowerPoint document online? What the Details panel shows the file name; in Shared with me, "Shared by" followed by the name of the file's owner; for a shared file, "Shared with 1 person" or "Shared with 3 people", for example: if you can manage its access, clicking it opens the sharing settings; Size, Created and Modified: how big the file is, when it was created and when it was last changed; the actions available to you: favorites, download, share, Copy link, copy, rename, move and move to trash. For a folder, choose Details from its ⋮ menu: the panel shows its name and dates, without a preview.

Question 10

How do I create and edit a Word, Excel or PowerPoint document online?

Accepted Answer

Double-click the document in your Drive: it opens in the online editor, in a new tab. You edit it just as you would in Word, Excel or PowerPoint, with nothing to install, and your changes are saved automatically. Opening a document double-click the file; or right-click the file (or click its ⋮ button), then "Edit"; or click the file once to show its "Details", then click "Edit". The editor opens Word documents (.docx), Excel workbooks (.xlsx) and PowerPoint presentations (.pptx). LibreOffice files (.odt, .ods, .odp) can be opened and edited there too. Creating a new document In "My files" or one of your folders, click "New document", then choose "Document", "Spreadsheet" or "Presentation". On a narrower screen this button turns into an icon: hover over it to see its name. On a phone, you'll find it under the + button (see Can I use Drive on my phone?). The document is created in the folder you have open, under a temporary name such as "Document.docx", and opens straight away in the editor. If nothing opens, your browser may have blocked the tab: the document has been created in the folder, double-click it. Saving and naming the document No need to save: your changes are saved automatically. At the top of the editor, "Modified" shows while you work, then "Saved". To rename a document you own, click its name at the top of the editor, type the new name and press Enter. The extension (.docx, .xlsx…) is kept. Some characters may be replaced: see Why did my file's name change?. Leaving the editor Click the "Back to Drive" cross in the top right corner: the editor tab closes and you are back in your Drive. Close the editor as soon as you are done: that is when the file stored in your Drive (preview, download) gets updated. If you are a "Reader" For a document shared with you as read-only, "Open in editor" replaces "Edit": you can view the document but not change it. See Reader, Editor, Co-owner: what's the difference?.

Question 11

Can several people edit a document at the same time?

Accepted Answer

Yes. Several people can edit the same Word, Excel or PowerPoint document at the same time: everyone sees the others' changes appear live. Share the document with the right role To edit the document, each person needs access with the "Editor" role (or "Co-owner"). With the "Reader" role, they can only view it: they open it with "Open in editor" and cannot change anything. See How do I share a file or a folder? and Reader, Editor, Co-owner: what's the difference?. If you own or co-own the document, you can also share it without leaving the editor, using the "Share" icon in the top bar. Everyone opens the document from their own Drive the owner, from "My files"; everyone else, from "Shared with me", or from the shared folder that contains the document. A double-click or "Edit" opens the editor. Everyone who has the document open works together on the same version. Working together Each person's changes appear live for the others. The editor shows how many people have the document open, along with each person's email address, so you know who is working on the document alongside you. The editor also offers its collaboration tools, such as comments and change tracking. Close the document when you're done The file stored in your Drive, the one you see in the preview or get when you download it, is updated once every participant has closed the document. As long as someone still has it open, the preview and download may still show the previous version. Anyone who opens the document in the editor, on the other hand, sees the current version. So make a habit of closing the editor with the "Back to Drive" cross as soon as you're finished, especially if someone is waiting to download or send the file.

Question 12

How do I share a file or a folder?

Accepted Answer

Right-click the item (or use its ⋮ button), choose "Share", add the person, then click "Save". Nothing takes effect until you save: "Cancel" discards all your changes. Step by step Open the sharing window: right-click the file or folder, then "Share". The same button is also in the item's "Details" panel. Start typing in the "Email address..." field: from the second character, SMASH suggests people from your contacts. Click a name to add it, or type the person's full primary address and click "Invite". The person appears under "People with access" with the "Reader" role. Click the role to pick another one: see Reader, Editor, Co-owner: what's the difference?. Leave "Notify by email" ticked so each person you added receives their own email; you can add a note in the "Message (optional)" field. The email is sent from your own address. Click "Save". If you share a file that sits inside a folder, the person also sees that folder's name, but not the other files in it. Sharing only works with people who have SMASH Drive: see Can I share with someone outside my organization?. Sharing a folder Sharing a folder also shares what is inside it. When items in the folder don't have the same sharing as the folder itself (for instance the first time you share a folder that already holds files), a "Replace custom shares?" window appears: "Replace" applies the folder's sharing to everything inside it: choose this so the person can see the folder's files; "Keep current shares" shares the folder but leaves its contents as they were: the person only gets the items that were already shared with them. Sharing several items at once Select the items, then click "Share" (or "Manage access" if they are all already shared) in the action bar. Add each person with the "+" button, choose their role, then click "Save": the sharing applies to every selected item. What about "Copy link"? The "Copy link" button in the "Details" panel copies the item's address in SMASH Drive. It is not a public link: it only opens for people who already have access. Any other SMASH Drive user lands on a "You don't have access to this file" page and can ask you for access. To give someone access, you still need to share.

Question 13

Reader, Editor, Co-owner: what's the difference?

Accepted Answer

The role decides what the person can do with what you share: view it ("Reader"), edit it ("Editor"), or edit it and reshare it ("Co-owner"). Everyone you add starts as a "Reader"; you can change that before saving. The three roles "Reader": "Can view and download". The person opens the item, previews it and downloads it. They can read documents in the editor with "Open in editor", but cannot change them. They cannot rename, move, move to trash, add files or share. "Editor": "Can edit and upload". On top of what a reader can do, the person edits documents with "Edit", renames items and uploads files into a shared folder. They cannot share the item with anyone else. "Co-owner": "Can edit and reshare". The person has an editor's rights and can also share the item with other people, change their role or remove their access. Which role should I pick? To send out a finished document: "Reader". To work on a document together: "Editor". See Can several people edit a document at the same time?. To let someone else share the item and manage who has access too: "Co-owner". The owner The "Owner" is the person the item belongs to. They always appear at the top of the "People with access" list: their access cannot be changed or removed, not even by a co-owner. Changing someone's role Open the sharing window: right-click the item, then "Share". If the item is already shared, the window is called "Manage access". Under "People with access", click the role shown next to the person. Pick the new role; each one comes with a one-line description. Click "Save". For a folder, the new role also applies to its contents if you choose "Replace" in the "Replace custom shares?" window. The same menu offers "Remove" to take away access: see How do I remove access to a shared file?.

Question 14

Can I share with someone outside my organization?

Accepted Answer

Yes, as long as that person also has SMASH Drive, even in another organization. Otherwise no: sharing only works between SMASH Drive users, and Drive has no public links. To get a file to them, send it by email instead. With someone who has SMASH Drive Share exactly as you would with a colleague: type their primary email address in the sharing window, click "Invite", choose their role, then "Save". Their organization makes no difference: they find the item under "Shared with me", with the rights you gave them. See How do I share a file or a folder?. With an outside address Drive sharing only works with SMASH accounts. If the address you type isn't the primary address of any SMASH account (a Gmail address, one from another email provider, or an alias), the message "User not found" appears when you click "Invite": the item can't be shared. For an alias, ask the person for their primary address; for an outside address, send the file by email instead (see below). Someone with a SMASH account but without SMASH Drive can't open what you share either: Drive access is granted by their organization's administrator. See How to manage a user's roles and service access?. No public links Drive doesn't create download links that anyone can open. The "Copy link" button gives the item's address in SMASH Drive: you have to be signed in to open it, and only people with access to the item can see it. For an outside recipient: use email Send them the file as an attachment. From a new email, you can attach a file straight from your Drive: see How do I attach a file from Drive to an email?. The recipient then gets a copy of the file, not access to your Drive: the changes they make stay on their computer, and the changes you make afterwards in Drive don't reach them. To send them a new version, send a new email.

Question 15

How do I remove access to a shared file?

Accepted Answer

In the "Manage access" window, click the person's role, then "Remove" (or "Stop sharing" to remove everyone), and finish with "Save". The person isn't told: no email is sent to them. Removing one person Find the item: everything you have shared is listed under "Shared by me" in the sidebar. Right-click it, then "Share". For an item that is already shared, the window is called "Manage access"; the item's "Details" panel also has a "Manage access" button. Under "People with access", click the role shown next to the person, then "Remove". Click "Save". Nothing changes until you save: "Cancel" leaves access exactly as it was. Removing everyone In the same window, click "Stop sharing" at the bottom left, then "Save". Only the owner keeps access. Folders If the "Replace custom shares?" window appears after you save, choose "Replace": the removal then also applies to everything inside the folder. With "Keep current shares", the person loses access to the folder itself but keeps access to the items inside it. If an item's sharing window shows "Inherited from" followed by a folder name, the access comes from that folder: remove the person from the folder so the removal covers all of its contents. What the person sees They don't get any message. The item disappears from their "Shared with me" section, and if they open a link to it, they land on the "You don't have access to this file" page, where they can ask you for access again. The trash removes access too Moving a shared item to the trash removes access for everyone it was shared with. If you restore it later, access doesn't come back: you need to share it again. See How does the trash work?.

Question 16

Where do I find the files shared with me?

Accepted Answer

Under "Shared with me", in the Drive sidebar. Everything other SMASH Drive users have shared with you is there, whatever their organization. The "Shared with me" section Next to its name, a badge counts the items shared with you. It turns colored when items have arrived or changed since your last visit, and then shows how many. A shared folder opens just like your own folders, and you can browse its contents. If someone shares a single file that sits inside a folder, it is that folder that appears under "Shared with me": open it to find the file. An item's "Details" panel shows who shared it with you, for example "Shared by Claire Martin". Until something is shared with you, the section reads "No files have been shared with you". The sharing email If the person left "Notify by email" ticked, you receive an email with a subject such as "Claire Martin shared with you: Contract.pdf", sometimes with a personal message. Its "Open the file" button takes you to "Shared with me". The email is written in the language of the person who shared. What you can do That depends on the role you were given: "Reader" to view and download, "Editor" to edit, "Co-owner" to edit and reshare. See Reader, Editor, Co-owner: what's the difference?. "You don't have access to this file" This page appears when you open a link to an item that isn't, or is no longer, shared with you. It shows who owns it. To get access: If you like, add a note in "Message (optional)". Click "Request access". The message "Request sent." confirms it went out. The owner receives an email with a subject such as "Paul Durand is requesting access to a file". Its "Open file" button opens the item in their Drive with the sharing window already open and your address already filled in: they just click "Invite", choose your role and save. You need SMASH Drive To open an item shared with you, your account must have access to SMASH Drive. If it doesn't, ask your organization's administrator: see How to manage a user's roles and service access?.

Question 17

Are Drive and Mail connected?

Accepted Answer

Yes. From SMASH Mail, two shortcuts save you from downloading a file only to upload it again elsewhere: attaching a Drive file to an email, and saving an attachment to Drive. The two shortcuts in Mail Attach a file from Drive: in the compose window, click the Drive icon right next to the paperclip. Your recipient gets a copy of the file as an attachment. See How do I attach a file from Drive to an email?. Save an attachment to Drive: click the Drive icon next to the attachment, then pick a folder. A Word, Excel, PowerPoint or LibreOffice document can also be opened in the editor once saved. See How do I save an attachment to Drive?. These icons only appear if SMASH Drive is turned on for your account: see What is SMASH Drive and how do I access it?. Emails from Drive come from your mailbox Drive sends an email on your behalf in two cases: when you share a file or folder with the Notify by email box ticked (it is ticked by default): the people you have just added are notified; when you click Request access on a file you cannot open: its owner receives your request. Either way, the email goes out from your own address. You will find it in your Sent folder, and the recipient gets it as a normal email from you, written in the language of your interface. To share a file step by step: How do I share a file or a folder?.

Question 18

Can I use Drive on my phone?

Accepted Answer

Yes. Drive works on iPhone and Android, in your phone's browser or, more comfortably, in the SMASH app installed on your phone. The layout adapts to small screens. Installing the SMASH app Drive is part of the same app as SMASH Mail, so there is nothing else to install. To add it to your home screen, follow Web app or Outlook: which should I choose?. The app opens on your mailbox: open the menu (the three lines in the top left corner), then tap the Drive icon. Finding your way on a small screen Menu (the three lines, top left): opens the panel with "My files", "Favorites", "Recent", "Shared by me", "Shared with me", "Trash" and your storage gauge. + button (bottom right, in "My files" and your folders): "Upload files", "Upload folder", "New folder", or a new "Document", "Spreadsheet" or "Presentation". Tap a folder to open it, or a file to show its "Details". The ⋮ button next to each item gives you all its actions: download, share, move, rename… Selecting several items Tap ⋮ on an item, then "Select". Then tap the other items: an action bar lets you download, move or share them, or send them to the trash, all at once. List or grid On a phone, the layout is chosen in the settings: tap your avatar (top right), then "Settings"; open the section menu, then "Appearance" and "Drive display". An internet connection is required Drive does not work offline: your files stay on SMASH's servers, not on your phone. To keep a file on the device, download it: see How do I download a file, a folder or several items?.

Question 19

Can I sync Drive with my computer?

Accepted Answer

Not at the moment: there is no app that copies your Drive into a folder on your computer. You don't need one to reach your files from anywhere, though: Drive is the same on all your devices. Your files are up to date on every device Your files are kept in Drive, not on any one device. Whatever you upload, edit or reorganize from your computer is there on your phone, and the other way round, as soon as you open Drive in the SMASH app or in your browser. Working on a file A Word, Excel or PowerPoint document: edit it directly online, without downloading it. Your changes are saved in Drive. See How do I create and edit a Word, Excel or PowerPoint document online?. Any other file: download it, work on it with your usual software, then upload it back to Drive. See How do I download a file, a folder or several items? and How do I upload files or a whole folder?. Watch out: a file you upload again does not replace the old one. If a file with the same name is already in the folder, the new one is added with a number, for example "Report-1.pdf" (see Why did my file's name change?). Then move the old version to the trash so you don't mix them up. A Drive that launches like any other program Install the SMASH app on your computer: it opens in its own window, with its icon in your Dock or Start menu, and gives you access to Drive as well as your mail. The steps are described in Web app or Outlook: which should I choose?.